Shipping & Returns

Delivery


Shipping Information


At Gilbertted, we are committed to delivering your mirrors safely, promptly, and in perfect condition. All orders are carefully packaged to prevent damage during transit. We offer multiple shipping options to suit your needs, including standard and expedited delivery. Once your order is dispatched, you will receive a confirmation email with tracking details so you can monitor your shipment in real-time.


Delivery Times and Costs


Shipping times may vary depending on your location and the selected delivery method. Standard shipping typically takes 3-7 business days, while expedited shipping options may deliver within 1-3 business days. Shipping fees are calculated at checkout based on the weight of your order and destination. We strive to keep shipping costs transparent and competitive for all our customers.


Returns and Exchanges


Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days of receiving your order. Returned items must be in their original condition, unused, and in the original packaging. To start a return or exchange, please contact our support team at contactdesk@gilbertted.com, and we will guide you through the process promptly.


Damaged or Faulty Items


In the unlikely event that your mirror arrives damaged or faulty, please notify us immediately with photos of the product and packaging. We will arrange for a replacement or refund as quickly as possible, ensuring that your experience with Gilbertted remains seamless and satisfactory.


International Shipping


Gilbertted offers international shipping to select countries. Customs fees, import duties, and taxes may apply depending on your location. These charges are the responsibility of the customer and are not included in the product price or shipping fees. We recommend checking local regulations before placing an order.


Contact Us


For any questions regarding shipping, returns, or exchanges, our customer support team is ready to assist you. Please reach out at contactdesk@gilbertted.com, and we will ensure your inquiries are addressed quickly and professionally.